Terms of Service

1. The Service

1.1 October AI is an intelligent study aid that relies on language models from external AI providers.

1.2 The Service is not a substitute for formal education or any professional, medical, legal, or financial advice, or any official exam-preparation programme. Output may contain errors, hallucinations, or inaccurate information. You are solely responsible for verifying any output before using it.

1.3 We may offer Beta or early-access features. These are provided "as is" and may be unstable, contain bugs, or be discontinued at any time without notice or compensation.

1.4 We reserve the right to add, modify, or discontinue any feature, or the entire Service, at any time.

2. Eligibility & Account

2.1 You must be at least 18 years old. If you are younger, you may not use the Service even with a guardian's consent; where the law sets a higher age, that age applies.

2.2 Registration information must be accurate, current, and complete. We reserve the right to suspend or terminate the account immediately if it proves false.

2.3 Each account is for one person only. Sharing, selling, or using the account on behalf of others without our written consent is prohibited.

2.4 You are solely responsible for the confidentiality of your password and account. Any loss resulting from your negligence in protecting them is not our responsibility.

2.5 We may request identity verification at any time; failure to do so results in account suspension.

3. Acceptable Use

3.1 You agree not to do any of the following:

• Upload or generate content that is illegal, abusive, infringes the rights of others, exploits minors, or incites hatred.
• Upload copyrighted material without a valid licence.
• Use the Service for academic cheating or to violate your institution's policies.
• Reverse-engineer, extract the models, or build a competing product.
• Use automated bots, attacks, or malicious prompt injection.
• Create multiple accounts or use fake data to obtain free credits or bypass limits.
• Resell or commercially exploit the output without a written agreement.
• Use the Service in violation of sanctions, export controls, or trade restrictions in force in the UAE or any other country.

3.2 We reserve the right to apply a reasonable Fair-Use Policy even to unlimited subscriptions, to prevent abuse or activity that may affect the stability of the Service or other users' experience.

3.3 We may confiscate credit and suspend or terminate violating accounts immediately, without refund or compensation.

3.4 If you discover a security vulnerability, you agree to report it only through our official channels and not to exploit it or disclose it publicly before we address it.

4. AI-Generated Content

4.1 All output (questions, answers, explanations, summaries, and flashcards) is provided "as is" without any express or implied warranty, including accuracy, completeness, or fitness for purpose.

4.2 You are responsible for verifying the accuracy of any output before relying on it.

4.3 Output is generated programmatically and does not represent our views or endorsement.

4.4 No output constitutes professional, medical, legal, or financial advice. Always consult a qualified specialist.

5. Your Content & Licence

5.1 You retain full ownership of any content you upload.

5.2 By uploading content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to use, store, process, and send it to external AI providers solely to operate, improve, and secure the Service.

5.3 We do not sell your content, we do not use your private files to train our models, and we do not make them public.

5.4 You bear full responsibility for holding the rights necessary to upload the content, and you agree to indemnify us for any claim arising from it.

5.5 You may use the output for personal, non-commercial educational use.

6. Our Intellectual Property

6.1 The Service and all of its contents (code, designs, marks, prompts, interface) are owned by us and protected by intellectual-property laws.

6.2 Any feedback or suggestions you send become permanently ours, without compensation or attribution.

7. Third-Party Services & Privacy

The Service relies on external AI providers and other services (such as Stripe). By using it, you agree to the transfer of data to them as necessary. Review the separate Privacy Policy to learn your rights under Federal Law No. 45 of 2021.

8. Payment & Refunds

Subscriptions renew automatically and are non-refundable except in cases determined by law, or at our discretion in the event of a documented technical failure. A chargeback without an amicable resolution results in immediate termination and forfeiture of credit. You are responsible for taxes.

9. Disclaimer

The Service is provided "as is" to the maximum extent permitted by law, without any warranties. We do not guarantee accuracy, availability, or the absence of data loss.

10. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the greater of (the total fees paid in the last 12 months, or AED 500). We are not liable for any indirect, consequential, academic, or output-related damages.

11. Indemnification

You agree to indemnify and hold us fully harmless (including legal fees) against any claim arising from your content, your violation, or your misuse. We reserve the right to exclusive defence.

12. Termination & Data Deletion

12.1 You may delete your account at any time from Settings.

12.2 We may suspend or terminate the account for legal, security, or operational reasons, or upon a violation of these Terms.

12.3 Upon account deletion, active data is deleted within 30 days. Backups, security logs, or legal records may remain for up to 90 days, or for the period required by law, before permanent deletion.

12.4 Sections 4, 5, 6, 9, 10, 11, 13, and 14 survive termination.

13. Governing Law & Disputes

13.1 These Terms are governed by the laws of the United Arab Emirates.

13.2 Any dispute is brought exclusively before the courts of Abu Dhabi, the DIFC, or the ADGM, at our sole choice.

13.3 Disputes are individual only (class-action waiver).

13.4 Any claim must be filed within one year.

13.5 An amicable resolution must be attempted first, within 30 days.

14. Miscellaneous

14.1 We are not liable for any delay or failure due to force majeure (natural disasters, internet outages, cyberattacks, government orders, third-party provider failures).

14.2 You agree to receive all notices and administrative and legal communications electronically, via your registered email or within the platform.

14.3 We may modify the Terms with at least 14 days' notice. Continued use means acceptance.

14.4 These Terms constitute the entire agreement. Any invalid clause is severed and the remainder stays in effect.

15. Contact

For all legal notices and complaints: legal@octoberai.net